FAQ

Availability & Leasing

What floor plans are currently available at Mulberry Lofts?

Mulberry Lofts offers boutique studio, one-bedroom, and two-bedroom apartments in Pittsburgh, along with select penthouse residences. Availability changes frequently, so we recommend checking the Floor Plans page or contacting the leasing office for the most up-to-date openings.

How do I schedule a tour of Mulberry Lofts?

You can schedule a tour by reaching out through the Schedule a Tour page or calling our leasing team directly. We’re happy to arrange a time to show you our loft residences, penthouses, and amenities.

What is the application process at Mulberry Lofts?

After you choose your preferred apartment, you can apply online through the Apply Now link on the community website. The application includes screening for income verification, rental history, and credit and background checks.

How long does it take to get approved?

Most completed applications are reviewed within 24–72 hours, depending on the verification process. Our leasing team will keep you updated on your application status.

What lease terms does Mulberry Lofts offer?

Mulberry Lofts offers flexible lease terms ranging from short-term options to 12-month leases. Availability and pricing vary by season and apartment selection, so contact the leasing office for current terms.

Do you offer virtual tours?

Yes. Mulberry Lofts offers virtual tour options so prospective residents can explore floor plans and amenities remotely. Contact the leasing office to request a virtual tour.

Can I join a waitlist if my preferred floor plan is not available?

Yes, you can join our waitlist. If your preferred layout is not currently available, our team can help you add your name and notify you when a matching apartment becomes available.

Do you offer furnished apartments or corporate housing?

Mulberry Lofts may offer furnished or corporate housing options through approved third-party providers. Contact the leasing office to learn more about availability and pricing.

Pricing & Fees

What is included in the monthly rent?

Monthly rent includes your apartment home and access to community amenities. Utilities and additional services may vary by unit, so please contact the leasing office for details.

Are utilities included?

Some utilities may be included while others are resident-paid and billed separately. Please confirm utility responsibilities with the leasing office based on your specific apartment.

What move-in costs should I expect?

Move-in costs typically include an application fee, administrative fee, security deposit or surety bond (if applicable), and the first month’s rent. Exact costs vary by availability and lease terms.

Is renter’s insurance required?

Yes, renter’s insurance is required for all residents at Mulberry Lofts. You can provide proof of coverage or enroll in a community-approved plan, if available.

Do you offer specials or discounts?

Specials may be offered periodically depending on availability and season. Visit the website or contact the leasing team to learn about current promotions.

Pet Policies

Is Mulberry Lofts pet-friendly?

Yes, Mulberry Lofts is a pet-friendly community and welcomes cats and dogs in most apartment homes.

How many pets am I allowed to have?

Mulberry Lofts generally allows up to two pets per apartment. Please contact the leasing office to confirm current pet limits and policies.

Are there breed restrictions?

Yes, breed restrictions may apply. Contact the leasing office for the list of restricted breeds and full pet policy details.

Are there pet fees or monthly pet rent?

Yes, pet fees and monthly pet rent apply. Amounts may vary, so please contact the leasing team for current pricing and requirements.

Does Mulberry Lofts offer pet amenities?

Mulberry Lofts offers pet-friendly conveniences and nearby outdoor areas for walking. Specific amenities may vary, so check with the leasing office for current options.

Apartment Features

What features are included in the apartments?

Apartment features vary by floor plan, but many homes include modern finishes, updated kitchens, spacious layouts, and in-home conveniences. View individual floor plans for a detailed list of features.

Do apartments have in-unit laundry?

Many apartment homes include in-unit laundry options or washer and dryer connections. Availability varies by unit, so please confirm with the leasing office.

Do apartments have balconies or patios?

Select homes may include private balconies or outdoor space. Availability depends on the floor plan and location within the building.

Are renovated or upgraded apartments available?

Yes, select homes may feature upgraded finishes or renovations. Availability changes, so contact the leasing office for current upgraded options.

Is air conditioning included?

Yes, apartments include air conditioning. Systems may vary depending on the specific residence or layout.

Community Amenities

What amenities are available at Mulberry Lofts?

Mulberry Lofts offers a range of amenities designed for comfortable, modern living. Amenities may vary, so visit the Amenities page or contact the leasing office for the most current list.

Is there a fitness center?

Yes, residents have access to fitness options. Please contact the leasing office for hours and details on equipment and access.

Is there a pool?

Pool availability varies by community offering. Please contact the leasing office or check the Amenities page for the most accurate information.

Do you offer package receiving or lockers?

Package receiving options may be available. Contact the leasing team to learn how deliveries are handled at Mulberry Lofts.

Is there on-site maintenance?

Yes, maintenance services are available for residents. Requests can typically be submitted through the resident portal or by contacting the leasing office.

Is there on-site management?

Yes, Mulberry Lofts has on-site management available during office hours to assist with leasing and resident needs.

Location & Neighborhood

Where is Mulberry Lofts located?

Mulberry Lofts is located in Pittsburgh, Pennsylvania. For the exact address, directions, and nearby highlights, please visit the Location page or contact the leasing office.

What schools are nearby?

Nearby school options depend on local district boundaries. Contact the leasing office for guidance, and verify current school assignments with the local school district.

Is public transportation available nearby?

Public transit options may be available close to the community. Contact the leasing office for local route information and nearby stops.

How close is Mulberry Lofts to employers, dining, and entertainment?

Mulberry Lofts is conveniently located with access to major employers, dining, shopping, and entertainment. Commute times vary by destination and traffic, so contact the leasing office for more details based on your needs.

Policies & Procedures

What is your security deposit policy?

Security deposit requirements vary based on screening results and approval conditions. Contact the leasing office for deposit details and available options.

Is smoking allowed?

Smoking policies vary and may include restrictions in apartments and common areas. Please contact the leasing office for the current smoking policy at Mulberry Lofts.

Do you allow subleasing?

Subleasing is generally not permitted without written approval and may be restricted by lease terms. Contact the leasing office for policy details.

What is your maintenance emergency policy?

For urgent maintenance issues after hours, residents can contact the community’s emergency maintenance line. Instructions are provided at move-in and in the resident portal.

How do I submit a maintenance request?

You can submit a maintenance request through the resident portal or by contacting the leasing office during business hours.

How do I pay rent?

Residents can typically pay rent online through the resident portal. Additional payment methods may be available—contact the leasing office for current options.

Residents & Contact

How can residents access the resident portal?

Residents can access the resident portal through the Residents section of the community website. From there, you can make payments, submit maintenance requests, and manage account details.

How do I contact the leasing office?

You can contact the leasing office by phone or email using the information listed on the Contact Us page. Our team is happy to help with availability, tours, and resident questions.